What is Batch Payment and what can I use it for?
Batch Payment allows you to consolidate up to 100 different transfers and approve it at once. This feature is suitable for transfers that you’ll need to perform every month such as payroll or supplier payments, that will be processed via FAST or MEPS, depending on the amount of each transfer. Currently only local transfers made […]
Why can’t my business details be retrieved from CorpPass?
MyInfo Business retrieval requires a supported Singpass login and correct Corppass authorisation. Please take note that the application cannot be initiated with a Singpass foreign user account.
What should I do if my application details are incorrect?
If your details are incorrect, please update them in Singpass/ACRA and restart the application in order for the updated details to be retrieved,. Once you’ve submitted your application, you will not be able to amend it. If you notice an error after submission, you can call our Business Support team at 1800 268 8888 or […]
What happens after I submit my application?
Once your application is submitted, business stakeholders such as the director(s), partner(s) or owner(s), and operator(s) you’ve authorised to manage the account will receive a notification via SMS/email for verification. Please log in to the ANEXT app / Online Banking to complete authentication. Once completed, the business stakeholder(s) selected to approve the application will then […]
How long does the application process take?
Applications typically can be completed and approved as quickly as the same day. However, depending on your entity type, additional information and correspondence with the Bank may be required.
How do I resume or check the status of my application?
You may resume your application or check your application status here and look out for emails from ANEXT Bank as we may reach out to you where additional information is required.
What documents are required to complete the authentication and verification process?
For Singapore Citizens, Permanent Residents (PRs) and individuals with a Singapore Employment or Work Pass, simply use Singpass to authenticate. For non-Singapore citizens and non-PRs, your valid passport and a recent statement in the last 3 months (e.g. a utility bill) reflecting your residential address is required. Tip: If you’re a Chinese National or Malaysian, […]
Why am I unable to complete identity verification?
Please be in a well-lit environment with a clean background when performing facial verification. Hold the phone at eye level, keeping your facial features unobstructed. If your appearance has changed significantly since your ID photo was taken (e.g. facial hair, glasses, hairstyle), verification may fail. Please ensure your face closely matches your ID photo, or […]
Who can apply for an ANEXT Business Account?
These 5 types of business entities can apply – Sole Proprietorship, Limited Liability Partnership, Limited Partnership, Partnership, and Private Limited Companies.
What are the minimum requirements to apply?
Your business must be incorporated in Singapore and have an active Corppass account. The applicant must have a Singpass account and be authorised to retrieve Myinfo Business details through Corppass. You can apply here.