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Log in to Online Banking and navigate to Company Profile > Operator Management. Based on the Operator’s role in the company, you can assign Maker and/or Authoriser access.

During the application process, you can create up to 5 Operator (i.e. User) profiles. Upon receiving the login credentials, simply log in to Online Banking to create more Operator profiles if needed, for free.

  • For adding a new Operator, select Add New Operator (top right-hand corner).
  • For suspending an existing Operator, select ‘Suspend’ under the Operator’s name.
  • For deleting an existing Operator, select ‘Delete’ under the Operator’s name.

Company Authorisers will need to approve this request via facial verification. They will receive notifications via email and SMS.

You can choose between single or dual control for your company’s account.

 

Single control: Any operator can perform transactions. No additional approval is required. 

 

Dual control: One operator is required to initiate, and another operator is required to approve transactions.

 

Log in to Online Banking and navigate to Company Profile > Authorisation Settings to change the settings.